Each Lauren Milmine Designs item is been made by hand. Any natural variations are considered unique and characteristic of the crafting technique utilized in the making of the piece. We are not responsible for variations in color of items due to individual monitor color settings. Moreover, many of the stones used in our designs are one of a kind and some variations in color and size from stone to stone are to be expected.
We encourage customers to treat our jewelry with care. Our pieces are safest while stored in their bags while not in use and while traveling. Remove the jewelry prior to cleaning, bathing and swimming.
We are happy to adjust the size, but all Sale items are final sale (Including Sample Sale).
Sample sale items are overstock, one-of-a-kinds and sample pieces.
We do not replace lost or stolen items.
Regular priced merchandise can be returned for a refund or exchange provided it is sent back within 7 days of receipt. All return requests must be authorized in advance.
Once we have received your package, your refund will be processed within 10 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.
International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service.
Non Returnable Items
The following items are non-returnable, but available for re-sizing. Credit will not be issued for the following:
- All items purchased on sale.
- All items purchased with a promotional discount code.
-All custom designs and items with custom color requests.